Support Team

Troubleshooting & FAQ

🔎 I can’t open my Meal plan – What should I do?

⛔️ “Your weight loss plan is suspended” – What does it mean?

💳 Payment issues: Blocked, Insufficient, or Expired Cards

🗑️ How can I delete my account?

🧐 Why do I see excluded foods in my plan?

Fixing issue

💸 Why was I charged?

⏸️ What should I do if I can't follow the plan temporarily?

📉 What should I do if I see no progress?

⏮️ What if I forgot to log progress for previous days?

🧑‍🍳 Can I replace ingredients in a recipe?

⏭️ How does skipping affect my a daily plan?

📲 Is there any mobile app available for my plan?

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