Support Team

You can update your email address or password in your account settings.

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Log in at <a href="https://my.ketogo.app" target="_blank" rel="nofollow noopener noreferrer">https://my.ketogo.app</a>

Click Profile icon <img src="https://downloads.intercomcdn.com/i/o/sartrxrq/1994940853/daf78996e293cd6fedea9dbc6d34/Screenshot+2026-01-12+at+11_53_39.png?expires=1770066000&amp;signature=2ad3f672386ffd69f58c44baa6a0b137dbd4b6e794abd8038978755ed3a17568&amp;req=dSkuEsB6nYlaWvMW3Hu4gdAV7I8Ux7a85trEf6RdmY%2BjjO0pygDtIRp3K%2Bzt%0Atg%3D%3D%0A" width="40" alt=""> (top menu on desktop, bottom menu on mobile)

Scroll down to Weight loss account and click EDIT

Click CHANGE under Email or Password

Update your Email or Password as required and click CHANGE

1. Log in at <a href="https://my.ketogo.app" target="_blank" rel="nofollow noopener noreferrer">https://my.ketogo.app</a>
2. Click Profile icon <img src="https://downloads.intercomcdn.com/i/o/sartrxrq/1994940853/daf78996e293cd6fedea9dbc6d34/Screenshot+2026-01-12+at+11_53_39.png?expires=1770066000&amp;signature=2ad3f672386ffd69f58c44baa6a0b137dbd4b6e794abd8038978755ed3a17568&amp;req=dSkuEsB6nYlaWvMW3Hu4gdAV7I8Ux7a85trEf6RdmY%2BjjO0pygDtIRp3K%2Bzt%0Atg%3D%3D%0A" width="40" alt=""> (top menu on desktop, bottom menu on mobile)
3. Scroll down to Weight loss account and click EDIT 
 
 
4. Click CHANGE under Email or Password 
 
 
5. Update your Email or Password as required and click CHANGE

We're here to help! Start a chat with us or send an email to <a href="mailto:hello@ketogo.app" target="_blank" rel="nofollow noopener noreferrer">hello@ketogo.app</a>

🔐 How to change account credentials (email/password)

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🔐 How to change account credentials (email/password)

🛠 Change Email or Password

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